Sojourn Records is available either by email or phone. For assistance with technical issues related to the website or any ordering problems with downloads, on-demand purchases or other products, please email us at support@sojournrecords.com or call us at 718-360-9925 ext. 4.
For general inquires about the label, please email us at info@sojournrecords.com or call us at 718-360-9925 ext. 0. Sojourn Records 405 Kirkman Ave Elmont, NY 11003
Our mailing address is:
To reach Tom Laverack, please email him at tom@sojournrecords.com or call 718-360-9925 ext.707
Sales Policy
Sojourn Records is commited to providing excellent customer service and ensuring that our customers have a smooth process when purchasing digital downloads from our site or ordering on-demand CDs. Should you encounter difficulty with the digital download process, our customer support team will do their best to assist with any download technical problems. Should you still be dissatisfied with the quality and/or are ultimately unable to access your download, Sojourn will gladly refund your purchase amount to the credit card it was charged on within 30 days of the puchase date.
Any on-demand CD order is non-refundable due to the custom manufacturing that is involved in each CD's creation. If you are not satisfied with the quality of the CD that you do receive however, if returned within 30 days from the shipping date, Sojourn will provide a new replacement CD after receiving your return accompanied by an explanation for your dissatisfaction with the product.
For further information or assistance, please do not hesitate to contact us directly at the email addresses and phone numbers listed above.
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